# Help and project support

Find documentation, ask for help, report bugs, request features, and financially support continued Netstamp development.

Netstamp is a community-supported open-source project. There is no guaranteed response time or commercial support SLA.

## Before asking for help

1. Search these docs and the [API explorer](/openapi/).
2. Follow [Troubleshooting](/docs/operate/troubleshooting/).
3. Search [existing issues](https://github.com/yorukot/netstamp/issues).
4. Reproduce with the latest compatible revision when safe.
5. Reduce the problem to one controller, probe, check, or request path.

## Report a bug

Use the [bug report template](https://github.com/yorukot/netstamp/issues/new?template=bug.md) and include:

- affected area and user impact;
- exact reproduction steps;
- expected and actual behavior;
- Netstamp version, image tag, or commit;
- browser, operating system, architecture, and deployment method;
- timestamps and timezone;
- sanitized logs and screenshots;
- validation another person can repeat.

Never include passwords, session cookies, API tokens, probe secrets, SMTP credentials, webhook URLs, OAuth secrets, personal data, or private monitoring payloads.

## Request a feature

Use the [feature request template](https://github.com/yorukot/netstamp/issues/new?template=feature.md). Describe the user problem first, then the desired outcome, scope, exclusions, and acceptance criteria. Link related code, API, design, or operational constraints when known.

## Documentation corrections

Every page has an **Edit this page** action. Small corrections can go directly to a focused documentation PR. For behavior changes, update the implementation and its documentation together so examples do not drift.

## Security issues

Do not open a public issue containing a vulnerability, exploit, secret, or sensitive data. Follow [Security hardening](/docs/operate/security/) and the repository [security policy](https://github.com/yorukot/netstamp/blob/main/SECURITY.md).

## Support the project

You can help without writing code:

- star and share the [GitHub repository](https://github.com/yorukot/netstamp);
- test new releases and provide reproducible feedback;
- improve docs, examples, accessibility, translations, and deployment recipes;
- review issues and pull requests;
- contribute financially through [Ko-fi](https://ko-fi.com/elvismao) or [Buy Me a Coffee](https://www.buymeacoffee.com/elvismao).

Financial support helps continued development but does not purchase prioritized support or an SLA unless a separate agreement explicitly says so.