Netstamp is a community-supported open-source project. There is no guaranteed response time or commercial support SLA.
Before asking for help
- Search these docs and the API explorer.
- Follow Troubleshooting.
- Search existing issues.
- Reproduce with the latest compatible revision when safe.
- Reduce the problem to one controller, probe, check, or request path.
Report a bug
Use the bug report template and include:
- affected area and user impact;
- exact reproduction steps;
- expected and actual behavior;
- Netstamp version, image tag, or commit;
- browser, operating system, architecture, and deployment method;
- timestamps and timezone;
- sanitized logs and screenshots;
- validation another person can repeat.
Never include passwords, session cookies, API tokens, probe secrets, SMTP credentials, webhook URLs, OAuth secrets, personal data, or private monitoring payloads.
Request a feature
Use the feature request template. Describe the user problem first, then the desired outcome, scope, exclusions, and acceptance criteria. Link related code, API, design, or operational constraints when known.
Documentation corrections
Every page has an Edit this page action. Small corrections can go directly to a focused documentation PR. For behavior changes, update the implementation and its documentation together so examples do not drift.
Security issues
Do not open a public issue containing a vulnerability, exploit, secret, or sensitive data. Follow Security hardening and the repository security policy.
Support the project
You can help without writing code:
- star and share the GitHub repository;
- test new releases and provide reproducible feedback;
- improve docs, examples, accessibility, translations, and deployment recipes;
- review issues and pull requests;
- contribute financially through Ko-fi or Buy Me a Coffee.
Financial support helps continued development but does not purchase prioritized support or an SLA unless a separate agreement explicitly says so.